Job Details

Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community. Being a member of our PROhana means you'll be joining a team of high-performing individuals committed to and motivated by our core mission: Empowering Hawaii Employers to Succeed.

HR Services Associate

Our HR Administration teams make it easier to be an employer in Hawaii by taking on the administrative burden of day-to-day HR processing for our clients, allowing them to focus on their core business activities. In this role, you will be responsible for providing a range of HR support services to our clients, including HR administration, pre-employment screening, employee onboarding, and managing employment records.

• Administer various HR functions such as new hire onboarding, pre-employment background checks, drug testing, and employee records management.
• Process employee new hire onboarding information accurately and efficiently, including the maintenance of employee records, tax filings, and direct deposits.
• Provide exceptional customer service to clients, resolving issues and inquiries in a timely and professional manner.
• Maintain accurate and organized records, ensuring that all data is entered into HR systems and databases correctly and promptly.
• Support the HR team with special projects and other duties as assigned.

WHAT WE'D LIKE FOR YOU TO HAVE

• 4+ years of customer service experience
• Proficient in Microsoft Office and Google Suite (Gmail, Calendar, Docs)
• Excellent communication and interpersonal skills, both verbal and written
• Proficient in HRIS software
• Strong attention to detail
• Ability to maintain confidentiality and handle sensitive information appropriately
• Passion for providing exceptional customer experiences that meet client needs while considering operational impact
• Strong organizational skills; ability to plan, organize, and schedule efficiently
• Ability to work well under pressure, juggling multiple priorities and deadlines
• Ability to build cross-functional relationships and collaborate across departments

WHY YOU'LL LOVE PROSERVICE

• Our PROhana. Our employees and customers often say our team is the best thing about ProService. Check out our reviews to see for yourself.
• A commitment to holistic well-being. We offer generous benefits including medical contributions, paid holidays and PTO, parental leave, student loan repayment assistance, and 401k matching.
• Professional growth and development. We provide opportunities for continuing education and prioritize internal advancement.
• We learn and play for keeps. We hold ourselves to high standards and encourage our PROhana to take on new challenges, learn from mistakes, and grow.