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Job Details

Cocktail Server

  2025-07-29     HILTON WAIKIKI BEACH     Honolulu,HI  
Description:

Description

Pay Rate: $14.49 per hour + tips

Hilton Waikiki Beach is seeking an energetic Cocktail Server to join their F&B Team serving in our Lobby and Pool Bars! This is an excellent opportunity for someone looking for a Full-Time position who has a flexible schedule.

The Cocktail Server is responsible for taking food and beverage orders; courteously and efficiently serving food and beverages to Guests in our Restaurant and collecting payments. Creates 100% guest satisfaction by providing “Can Do” attitude and genuine hospitality and by exceeding guest expectations.

OUR BENEFITS

  • Hilton Team Member Travel Discount

  • Health Insurance

  • Dental Insurance

  • Paid Health Benefit Waiver Option

  • 401(k)

  • Company-paid Group Life Insurance

  • Paid Vacation, Sick Leave, Holidays

  • Shoes for Crews discount

Essential Duties and Responsibilities:

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate

  • Performs other duties as required to provide “Can Do” attitude and genuine hospitality

  • Provides food and beverage service to guests in LBLE

  • Sets up lounge tables with clean menus, table tents and candles

  • Provides guest with overview of menu and beverage choices

  • Takes guests' order – provides explanation of menu and upsells as appropriate 10%

  • Serves and replenishes beverages 50%

  • Consolidates and picks up food and beverages which have been ordered. Ensures that all necessary/appropriate condiments are served with the appropriate dishes 25%

  • Clears cocktail tables throughout the dining experience using proper methods for removing dishes, glassware and silverware 20%

  • Cleans tables, chairs and floor area 10%

  • Assists Bartender by filling/replenishing ice bin 10%

  • Is familiar with and complies with all Department of Health sanitation and food safety guidelines 100%

  • Breaks down/scrapes and sorts chinaware and silverware at the soiled dish table 10%

  • Assists Bartender as necessary to meet and exceed the guests' expectations

  • Completes all side work assignments according to LBLE standards 10%

  • Sets up and maintains appearance of Server areas which include:

  • Utensils, plates and napkins are cleaned and presentable

  • Side stand full and presentable

  • Menus are clean and presentable

  • Able to work in an indoor environment

  • Perform related duties as assigned by Manager

  • Maintain compliance with all company and brand policies and procedures

Other Duties:

  • Works with events in banquet space

  • Assists in serving banquet spaces from lobby bar

  • Other duties as assigned by Restaurant Manager or Director of F&B

Minimum Requirements:

  • 1 year experience in a high volume bar

  • High School Diploma or GED preferred

  • Relevant military experience in a comparable capacity

Licenses/Certifications:

  • TB Clearance required

  • Honolulu Liquor card required

Hilton Waikiki Beach Resort & Spa is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ...@hiltonwaikikihotel.com or call 808-###-#### to let us know the nature of your request.

Qualifications

Skills

Required

  • Customer Service: Intermediate

  • Time-Management: Intermediate

  • Teamwork: Advanced

Preferred

  • Detail Oriented: Intermediate

Behaviors

Preferred

  • Team Player: Works well as a member of a group

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

Required

  • High School or better

Licenses & Certifications

Preferred

  • Alcohol Training

  • ServSafe

Experience

Required

  • 1 year: Beverage and food service in a high volume bar.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.


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