Job Details

Position Title: Safety and Security Officer
Classification: Non-exempt
Department: Facilities
Reports To: Director of Facilities

POSITION SUMMARY:
The Safety and Security Officer is responsible for ensuring a safe and secure environment by patrolling the premises, monitoring access to premises and maintaining the safety and security of our valued staff, patients, visitors, and the hospital property. They enforce security measures, respond to emergencies, manage parking, and provide administrative support. This role reports directly to the Safety Officer.

Starting Wage: $22.00/hour

The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.

REQUIRED QUALIFICATIONS:

Certification/Licensure:

• Current State of Hawaii Guard License and BLS certification.
• Completion of competencies and other job-related and REHAB requirements.

Education:

• High school diploma or equivalent

Skills/Experience:

• Strong situational awareness and problem-solving abilities.
• Effective written and verbal communication.
• Customer service and basic computer knowledge.
• Ability to adapt to emergencies and stressful situations.

PREFERRED QUALIFICATIONS:

Certification/Licensure:

• Valid Hawaii driver's license, IAHSS certification.

Skills/Experience:

• Six months as a Security Guard
• One year in customer service, hospital security, or parking security.

CORE VALUES
Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty – Speak and act with truth and respect. Engagement – Embrace and commit to our mission, vision and values. Aloha –Serve others with a spirit of kindness and compassion. Resilience – Rebound and recover with a sense of urgency. Teamwork – Work together for success.

ESSENTIAL JOB FUNCTIONS

• Enforce security plans and procedures, and adherence to all hospital and department policies and procedures.
• Patrol hospital grounds to ensure all areas are secure and respond promptly to emergencies and threats using communication devices (e.g., radios, pagers).
• Escort personnel when necessary and handle unauthorized persons.
• Manage access control equipment (keys, ID badges, parking gates).
• Complete daily logs, incident reports, and work requests.
• Demonstrate positive communication and exceptional customer service.
• Maintain patient confidentiality and respect their rights and preferences.
• Work flexible hours and ensure compliance with hospital policies.
• Use sound judgment and ensure patient safety.
• Follow and adhere to all organizational and departmental policies and guidelines, code of conduct, and REHAB employee handbook.
• Perform other duties as assigned.

PROFESSIONALISM AND COMPLIANCE COMPETENCIES (FOR EMPLOYEES)

• Maintain a high level of proficiency in the following REHAB competencies.
• Job Knowledge
• Accountability
• Communication and interpersonal/relationship building skills
• Adaptability and Problem Solving, Decision Making

EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs), two-way radios, Google's G Suite, and database software.