Job Details

Field HR Generalist

Summary:

The Field HR Generalist is responsible for supporting efforts to effectively administer HR policies and procedures in a branch or multiple branches. The position bridges the gap between strategic and tactical HR functions, initiatives, and processes. This pivotal role uses judgment and discretion to provide problem solving advice and counsel to the DO/SrDO, operations management, and branch staff, or to escalate HR issues as required. Ensures all administrative processes and procedures are carried out. The Generalist typically leads branch or area level projects and may serve as a team member on regional HR projects. The Generalist may assist with developing policies and procedures unique to the branch and shares best practices with Generalists at other branches. This is an exempt position and reports to the HR Manager or Regional HR Director, depending on local requirement.

Essential Functions:

1. Establishes and maintains a position of trusted adviser to all operations managers.
2. Partners with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.
3. Identifies trends and regularly communicates branch level issues with the HR Manager.
4. Collaborates with and provides daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
5. Maintains in-depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made. As applicable, fully understands collective bargaining agreements, and answers questions related to union practices.
6. Conducts confidential HR counseling, investigations, and exit interviews.
7. Gathers, analyzes, understands, and monitors operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs.
8. Collaborates with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires. Develops and maintains relationships with community-based organizations to enhance the applicant pool.
9. Develops and delivers new hire orientation, required policy training, and corporate developed trainings.
10. Understands airport/landlord policies and procedures and partners with operations to ensure compliance.
11. Responds to associate inquiries and questions related to compensation, leave, scheduling, assignments, complaints, policies and procedures, and the full-cycle onboarding process.
12. Performs general HR functions including but not limited to employee file maintenance, preparation of logs, and PeopleSoft systems data entry and maintenance.

Minimum Requirements:

1. Requires 4-year college degree or equivalent work experience.
2. Requires a minimum of 3-5 years of HR Recruiting or related HR Generalist experience.
3. Requires the study and knowledge to earn SHRM certification which will provide a foundation for successful performance in this role.
4. Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as interact comfortably with associates.
5. Requires leadership skills and ability to be part of a team with minimal day-to-day supervision.
6. Requires working knowledge of HR technical subjects.
7. Requires proficiency with HR and business software/systems and experience with preparing documents, spreadsheets, and presentations.
8. Requires national, regional, and area travel.

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Source: HMSHost