Job Details

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: 11/30/2024 at 11:59 PM HST

BRIEF POSTING DESCRIPTION:

The HR Client Services Department of the VP Human Resources Division at Hawaiian Electric Company has 1 Management vacancy available.

JOB FUNCTION:

Provides operational and analytical support to the overall operations of the HR Client Services department. Coordinates and administers a broad spectrum of Human Resource activities and transaction processing to positively affect internal and customer-facing processes, services, and communications.

ESSENTIAL FUNCTIONS:

1. Client Services Support
   • Researches, analyzes information, and makes recommendations for first level employee relation matters. Completes assignments independently while ensuring consistency of processes and procedures within the department. Understands scope of services, researches basic to moderate-level inquiries, and escalates issues to appropriate next level of support, as needed. Uses a professional and customer-focused approach to ensure a quality customer experience.
   • Develops, maintains, and reports activity in logs and tracking tools. Assists with monthly reporting to Corporate Compliance on investigations and performance management issues and resolutions.
2. Recruitment Support
   • Supports the complete recruitment process from initialization through hire and onboarding. Screens potential candidates, in-person or by phone, for company-wide positions. Sources candidates through a variety of search methods such as: online sourcing, networking through social media, internal database, job boards, professional and user groups, company targets, referrals, etc. Facilitates contact between potential candidates and HR Business Partners. Manages staffing options for the Company's varied job families; including options for temporary employment and contingent workforce (i.e. summer intern program, temporary employees, retiree workforce). Reviews HR trends and makes recommendations to respond proactively to concerns.
3. Systems Administration
   • Maintains records in the HR systems, processes documentation, gathers data, and assists with information requests and overall department records management. Plans, schedules, and coordinates logistics for department programs, events, and activities. Assists in maintaining compliance with the Company's employment testing program.
4. Serves as the Client Services department's subject matter expert for all matters related to the HR systems utilized by the department to include updating and maintaining data as directed. Partners with assigned technical resources to test and resolve issues, modifications, and fixes to the HR system. Responsible for functional aspects of the HR system's recruitment functionality, including managing issues and inquiries, leading routine record audits, implementing report requirements, and facilitating training to new users.
5. Process Improvement
   • Identifies continuous improvement opportunities to ensure policies, processes, and controls are designed, documented, and operating efficiently and effectively. Oversees data integrity of applicant selection information to ensure compliance with Federal and State regulations as well as provides complete and appropriate information for audit and reporting purposes. Evaluates improvement options and identifies ways to meet customer and business needs.
6. Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response. Other duties as assigned.

BASIC QUALIFICATIONS:

Knowledge Requirements

1. Thorough knowledge of human resources obtained through completion of a Bachelor's degree program in Human Resources Management or relevant work experience.
2. Working knowledge of employment laws and regulations.
3. Working knowledge of human resources principles and practices.
4. Working knowledge of personal computers and related business software applications (e.g. spreadsheets, word processing, databases, presentation graphics, etc.).
5. Basic proficiency in the use of a wide range of audio-visual equipment (e.g., voice and video conferencing equipment).
6. Knowledge of the basic principles of collective bargaining agreements.

Skills Requirements

1. Strong attention to detail. Consistently produces accurate work results.
2. Strong written, oral, interpersonal and presentation skills to effectively communicate with all levels of the organization and the public, which may include dealing with sensitive, difficult or confrontational issues.
3. Strong commitment to teamwork and customer service.
4. Demonstrated ability to remain cool under pressure, be flexible in a demanding work environment, manage multiple priorities, and exceed goals successfully.
5. Demonstrated ability to pick up on technical things quickly, and to learn new skills and knowledge.
6. Strong organizational and administrative skills and the ability to assess the demands of the job, take proper actions, and handle multiple priorities, projects, and programs with minimal supervision.
7. Able to conceptualize new ideas quickly, understand and discuss relevant issues and offer value-added solutions.
8. Able to make sound judgements.
9. Innovative and creative problem-solving skills; the ability to solve difficult problems with effective solutions; and the ability to learn quickly when facing new problems.
10. Ability to handle confidential matters and material discreetly and professionally.
11. Ability to lift and move objects (e.g., physical files and documents) up to 20 pounds.
12. Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for required driving positions stated in the Hiring Standards for Required Driving Positions policy.

Experience Requirements

1. Several years (4+) of Human Resources experience or general office experience in working in a fast-paced organization.
2. Human Resources experience in a large organization is highly preferred.

Hiring Range: The hiring range for the HR Generalist [Req ID9370] position is $63,400.00 to $79,300.00. The person selected will be placed according to his/her skills and qualifications.

About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.