Job Details

Description

Title: Residence Life Specialist

Position Number: 0081611

Hiring Unit: OFC OF VP FOR STUDENT SUCCESS, STUDENT CO-CURRICULAR SUCCESS, STUDENT RESIDENTIAL LIFE

Location: UH at Manoa

Date Posted: 04/03/2025

Closing Date: 04/25/2025, 11:59 HST

Band: B

Salary: salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Other Conditions: Positions are annually renewable every July 1 contingent upon performance and availability of funds and pending position clearance. This is not a remote position.

Duties and Responsibilities:

1. In coordination with the Office of Student Conduct (OSC), to address and adjudicate the rights and responsibilities process (e.g., Student Conduct Code and hearings, Community Standards and hearings, etc.) within student housing and oversees communication with various parties involved, such as complainants, respondents, witnesses, etc.
2. Manages and oversees the student conduct process for reported violations of the Student Conduct Code and Student Housing Community Standards in student housing, including assigning cases to Student Housing conduct personnel, charging, conducting investigations, rendering decisions, and imposing sanctions as appropriate.
3. Serves as a member of the Residential Life (Res Life) Management Team and works closely with the Associate Director for Student Housing Services (SHS) and the Assistant Directors for Res Life to ensure conduct processes are efficient, timely, and in accordance with OSC philosophy.
4. Conducts training for SHS student and professional staff members on philosophical and practical components of the student conduct process in Student Housing. Assesses the performance of staff involved with the conduct process and advise staff and/or supervisors as appropriate.
5. Oversees and coordinates the SHS student and professional staff on-call structure, which provides student housing support during non-business hours.
6. Counsels and advises students on grievances and policies including, but not limited to, the Student Conduct Code, Student Housing Community Standards, and discrimination complaints; inform students of options available (e.g., informal avenues, formal avenues, and legal and other processes external to the University).
7. Provides support and direct service to students, staff, faculty, administration, and community members who require assistance and information regarding complaints, behavioral issues, grievances, rights and responsibilities issues, etc.
8. Completes background checks of student disciplinary records in response to requests from the federal government, state government, other universities, private industry, etc.
9. Manages and maintains the conduct database and records file system as the program is the SHS custodian of student conduct records.
10. Provides professional level support to the staff of Student Housing Services and the Office of Student Conduct as assigned by the Associate Director for SHS and/or the Director of the OSC.
11. Conducts fact-finding investigations as assigned on behalf of the University in compliance with University, state, and federal regulations (e.g., workplace violence, discrimination, Title IX, etc.).
12. Provides OSC and SHS support with workshops and training regarding the Student Conduct Code and Student Housing Community Standards, including, but not limited to, classroom management, de-escalation, working with challenging students, academic integrity, etc.
13. Responsible for preparing reports in compliance with the federally mandated Clery Act.
14. Executes special related projects as assigned by the Associate Director for SHS Director of the OSC.
15. Responsible for managing and updating the code of conduct, community standards, and related sections of the SHS website and assisting in content development.
16. Responsible for designing and creating informational marketing materials for SHS and OSC (e.g., residential postings, presentations/orientation handouts, etc.).
17. May coordinate or direct the work of lower level program personnel.
18. Responsible for carrying a company-issued cell phone and responding to calls, including for emergencies, which may occur during evening and weekend hours. Works after normal business hours, including weekends and/or holidays, as needed.
19. Other duties as assigned.

* Denotes Essential Functions

Minimum Qualifications:

1. Possession of a baccalaureate degree in Education, Counseling, Communication, Peace and Conflict Resolution, Social Work or a related field and 3 year(s) of progressively responsible professional experience with responsibilities for students' rights and responsibilities, student development and/or student conduct; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Considerable working knowledge of principles, practices, and techniques in students' rights and responsibilities, student development and/or student conduct as demonstrated by the broad understanding of the full range of pertinent standard and evolving concepts, principles, and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations, theories, and systems associated with students' rights and responsibilities, student development and/or student conduct.
4. Demonstrated ability to resolve wide-ranging complex problems through creative reasoning and logic to accurately determine the cause of the issues and resolve the problems in a practical, innovative, and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally, and by preparing reports and other materials.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
7. Demonstrated ability to operate a personal computer, apply word processing software, and electronic record-keeping system.
8. If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
9. Demonstrated knowledge of student conduct due process associated with the best practices for student rights and responsibilities.
10. Demonstrated knowledge of college student development theory and restorative justice practices.
11. Demonstrated ability to manage sensitive information and files containing confidential student information.
12. Demonstrated ability to interpret and apply policy provisions to situations consistently.
13. Demonstrated ability to work effectively with populations of varied backgrounds.
14. Demonstrated ability to work with details and prepare and maintain comprehensive records.
15. Demonstrated experience conducting investigations (informal and formal complaints).
16. Experience in providing services to college students.
17. Demonstrated experience with student conduct processes.
18. Demonstrated experience advising students on university processes and procedures.
19. Demonstrated experience in prioritizing and handling multiple tasks.
20. Experience using design programs like Canva, Adobe, Photoshop, MailChimp, etc., to create marketing materials, handouts, and graphics.
21. Demonstrated understanding student conduct's role at a large, complex institution.
22. Demonstrated ability to exercise extreme tact, diplomacy, initiative, sound judgment, and critical thinking.
23. May work after normal business hours, including weekends and/or holidays, as needed.
24. Ability to use a company-issued cell phone to maintain timely communication.

Desirable Qualifications:

1. Master's degree in Educational Administration, Educational Leadership, Student Affairs/Higher Education, Social Work or other related field.
2. Experience working in university student housing or residential life programs.
3. Experience with the University of Hawai'i programs, policies and procedures.
4. Demonstrated organization and project coordination skills.
5. Knowledgeable of and maintains FERPA standards of privacy and confidentiality.

TO APPLY:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: (1) resume, (2) cover letter indicating your interest in the position and how the minimum and desirable qualifications of the position are met, (3) the names and contact information (telephone number and email addresses) of at least three professional references, and (4) copies of educational transcripts with CONFIDENTIAL DATA (ie. social security number, birth date, etc.) REDACTED. If requested transcripts are unobtainable by closing date, please indicate so where transcripts are required as an attachment. You will have a grace period of 7 days from closing date (April 25, 2025) to email copies of your transcripts to ...@hawaii.edu. Official transcripts will be required if selected to fill the position. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.

Inquiries: Adele Fujita; 808-###-####; ...@hawaii.edu

EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: