Job Details

Position: Full-time, Staffing Specialist
Location: Downtown Honolulu
Industry: Staffing & Recruitment
Schedule: Monday through Friday from 8:00 AM to 5:00 PM.
Pay: $50k – $60k (depends on experience)
Candidates must be in-state to apply and be considered.

We are seeking a highly motivated and detail-oriented Staffing Specialist to join our team. You will be responsible for making appropriate hiring, employment, and management decisions using discretion and independent judgment to maximize profits and minimize risk.

Job Duties:

Staffing:

• Manage the full-cycle recruitment process, including job postings, resume screening, and interview coordination.
  • Collaborate with hiring managers to identify staffing needs and develop recruitment strategies.
  • Build and maintain relationships with candidates to ensure a positive candidate experience.
  • Use discretion and independent judgment to determine the best applicants to represent Remedy.
  • Match the appropriate candidates with client expectations and requirements.
• Coordinate new hire onboarding process, including conducting background checks and verifying employment eligibility.
  • Verify and document associates' “right to work” in the US. Make the appropriate documentation.
  • Instruct, train, and orient associates on company policies and expectations about the assignment.
  • Maintain accurate and up-to-date candidate records in our applicant tracking system (ATS).

Client Relations:

• Be the point of contact for clients to discuss and understand their exact staffing needs. Identify the essential functions and job descriptions of the open position to better source candidates.
• Assess Remedy's ability to satisfy these needs through recruiting, interviewing, and evaluating if associates are a match.
• Use every contact with clients (Quality Check, Arrival and Extension Calls) as a marketing opportunity to sell additional services.
• Provide exceptional customer service to clients by ascertaining their needs.
• Solidify client relationships through regular calls, visits, and correspondence.
• Establish and confirm rates and term agreements with clients prior to initiating an order.
• Serve as an on-call representative after hours, responding to any work-related emergencies via email and/or phone.

Associate Relations:

• Work as a team to support your client partner in their absence to handle overall associate retention and relationships.
• Oversee and work with your client partner to coordinate associate interviews, job confirmations, and job offers.
• In your client partner's absence, handle associates' complaints, grievances, questions, and concerns. Refer all HR issues to the Director of Staffing & Operations.
• Assist your client partner in counseling and terminating associates when necessary.

Job Requirements:

• Bachelor's degree in business or a related field.
• 2+ years of customer/client servicing experience, demonstrating excellent people skills.
• 2+ years of related professional experience.
• Excellent organizational skills with keen attention to detail.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong written and verbal communication skills, including grammar.

Equal Opportunity Employer