Job Details

Regional Operations Director

Location: Honolulu, HI

About the Role:

As the Regional Operations Director, you will oversee operations across multiple stores within Hawaii, Alaska, and Guam. Based in Honolulu, you will lead and inspire Area Coaches and store teams to achieve outstanding results in people management, guest experience, and financial performance. You will be fully accountable for store operations in your region, driving new store growth, revenue expansion, profitability, and talent development.

To set you up for success, we provide comprehensive training and ongoing support to ensure you have the tools and knowledge needed to excel.

Your Impact & Responsibilities:

Restaurant Operations Leadership:

• Lead, develop, and inspire store teams to achieve operational excellence.
• Identify opportunities for improvement, set clear expectations, and recognize success.
• Ensure store operations align with company vision, mission, and values.

Strategic Business Support:

• Mentor and develop leadership teams to support company growth and store performance.
• Identify gaps and direct resources for training, marketing, recruiting, and facilities support.
• Oversee regional initiatives to enhance overall store success.

Cross-Functional Collaboration:

• Work closely with functional leaders to attract, hire, and retain top talent.
• Provide insights on operational programs, systems, and tools for continuous improvement.
• Lead and implement new initiatives, including food products, equipment, and technology.

Qualifications & Requirements:

• Bachelor's degree required.
• Minimum 6 years of multi-unit leadership experience in the restaurant industry.
• ServSafe certification (or ability to obtain).
• Strong leadership, organizational, and coaching skills.
• Decision-making ability with a results-driven mindset.
• High energy, flexibility, and ability to manage shifting priorities.
• Excellent analytical, written, and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Must reside within the assigned region and be able to travel as needed.
• Valid driver's license required.
• Schedule: Must be available to work a flexible schedule, including days, evenings, and weekends, based on business needs.

Are you ready to make an impact and lead a high-performing team? Apply today!