Job Details

IMPORTANT: SR-26 (Appointment may be made at any rate within the salary range from $6,399, SR-26-D, to $8,422 SR-26-K, per month at which appropriate qualified applicants can be recruited.)

Plans, supervises and coordinates an extensive information technology program for a large County department or for County-wide Information Technology Service Management; or manages large cross-departmental or cross-discipline Information Technology projects; and performs other duties as required.

Distinguishing Characteristics:

This class is distinguished by having one of the following general types:

1. A supervisory and administrative position which has the responsibility of an extensive information technology program of a large county department with complex information technology needs.
2. A staff specialist position which has the responsibility to perform specialized technical or administrative services functions in the development, coordination of programs in cross-functional areas and supervision of multiple County-wide Information Technology Service Management processes.
3. A supervisory and administrative position which has the responsibility as a project manager of large cross-departmental/cross-discipline Information Technology projects.

The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position and are consistent with the class concept.

• Plans, directs and coordinates systems analysis relative to all major functional areas affecting the needs of the represented department(s);
• Plans, directs and coordinates process analysis relative to major process components of Information Technology Service Management;
• Plans, directs and participates in the development of overall plans to determine the flow and processing of work adaptable to information technology systems;
• Plans, directs and participates in the development of overall plans to determine the flow and design of processes for the management of Information Technology Services;
• Schedules activities and/or projects;
• Develops, negotiates, implements, and monitors contracts, ensuring conformance to approved plans and contract specifications;
• Drafts procedural manuals and other guide materials;
• May perform systems analysis evaluations of operations;
• Prepares specifications for information technology systems equipment;
• Develops appropriate systems controls;
• Resolves major problems and difficulties and personally directs and participates in developing solutions to controversial and precedent setting proposals. Acts as liaison with departmental officials and representatives regarding systems projects and problems;
• Develops, implements, and monitors project budgets that are complex in nature, taking into consideration the potential for multiple funding streams; allocates resources and tracks and approves expenditures; prepares reports detailing the status of the project budget and compliance to any requirements as specified by funding sources;
• Plans and conducts training for colleagues and Information System users;
• Performs other duties as assigned.

Training and Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with a bachelor's degree, and four and one-half (4 ½) years of progressively responsible information technology experience in information systems analysis which involved the conduct of feasibility studies and the analysis and design of information technology systems, at least one (1) year of which must have been at the fully competent level comparable to the Information Systems Analyst V level class; and, at least one (1) year of which shall have included responsibility for planning and directing the work of others; and, as applicable for positions requiring specific specializations, one and one-half (1 ½) years of experience in the applicable specialty area.

For positions requiring specific specialization in the following area:

Information Technology Project Manager: A combination of education and experience substantially equivalent to graduation from an accredited college or university with a bachelor's degree, and four and one-half (4 1/2) years of progressively responsible information technology experience which included analyzing business processes; participating in the planning, development, or implementation of information technology systems; managing large projects; facilitating meetings; collaborating with a variety of entities such as stakeholder groups, boards of governing bodies; and researching, interpreting and explaining technical information such as laws, regulations and requirements.

Security Operations: A combination of education and experience substantially equivalent to graduation from an accredited college or university with a bachelor's degree, and four and one-half (4 ½) years of progressively responsible information technology experience which included planning, directing, and managing Computer Incident Response Team (CIRT) and/or Security Operations Center (SOC) operations; experience with current and emerging cybersecurity trends, risks, threats, vulnerabilities, and mitigations; and demonstrated understanding of the life cycle of cybersecurity threats, attacks, attack vectors, and methods of exploitation including intrusion set tactics, techniques, and procedures (TTPs).

License Requirement: Possession of a valid motor vehicle operator's license (Type 3).

Knowledge of: principles and practices of public administration, supervision, organization and management; information systems and analysis, design and development; office systems and procedures; information technology concepts, methods and techniques; local area network systems, as applicable; equipment characteristics, operations and capabilities; research and statistical analytical methods and techniques.

Ability to: gather, analyze, correlate and evaluate facts and make sound judgements; determine feasibility of converting various manual work processes to computer operations; analyze and apply machine capabilities to data processing operations; plan efficient organizational structures, work flow procedures and processes and integrate these in the overall information technology system; prepare clear and concise reports and operating procedures; work cooperatively with vendors, operating officials, and others; organize and direct the work of others.

Selective Certification: Specialized knowledge, skills and abilities may be required to perform the duties of some positions. For such positions, certification may be restricted to eligibles who possess the pertinent experience and/or training required to perform the duties of the position.

Requests for selective certification must show the connection between the kind of training and/or experience on which they wish to base selective certification and the duties of the position to be filled.

Health and Physical Condition:

Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light