Job Details

The Store Design & Graphics Project Manager joins iconic resort apparel brands Tori Richard and Kahala to help develop and execute the forward-facing personality of our brands through physical and digital content applied and communicated across various channels. Counted on to help position Tori Richard as an authentic resort lifestyle brand, and Kahala as the original and leading aloha shirt brand across local, national, and international markets.

As compelling store design, visual installations, and graphic content is crucial to all aspects of omni-channel marketing and communications, this role will report to the Director of Marketing. This role supports the development of physical and digital content for all parts of the Tori Richard Ltd business and brands and will establish and maintain effective service level agreements for all customers, both internal and external.

The Manager oversees and demonstrates complete ownership and accountability in their areas of responsibility, in partnership with the Director of Marketing and other leadership team members. Experienced in project management, execution and able to clearly delegate.

Responsible for the quality of the store design and graphics projects & deliverables, the Store Design & Graphics Project Manager will be an essential team player for both Tori Richard and Kahala brands, responsible for facilitating workflows and breaking down roadblocks for the executional team.

The Manager will evaluate gaps and resource needs to continue to deliver projects on time and under budget. The Manager builds a culture of leadership and a productive environment for the entire team. Exemplifies a “we over me” mentality. Manages the day to day while demonstrating capacity to push the limits of the program and drive innovation.

The Manager oversees a department of two graphic designers as well as managing relationships with external partners and suppliers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To be further defined in an ongoing manner collaboratively with the Director of Marketing, duties and responsibilities of this role include, but are not limited to:

Brand Collaterals and Visual Identity

Lead the Graphics team in partnership with the Marketing Director to ensure the quality and consistency of brand-right communications.

• Visual and image editing using adapted software and technologies.
• Create web ready product imagery to support E-com and Paid Ads as well as partners' needs.
• Ensure product images meet quality and company standards.
• Coordinate with Merchandising teams and our in-house studios to acquire images and graphic assets.
• Confirm images are uploaded accurately to sites and digital asset management tools.
• Assist with troubleshooting and resolve image issues.
• Manage and tracking progress on assigned tasks through various interfaces including in-house task management tools, Microsoft Excel, Google Sheets, SharePoint
• Coordinate with cross-functional partners.
• Organize tasks to meet deadlines.
• Lead packaging and branding developments

Store design: New stores and existing store renovations; Visual Merchandising installations

Collaborate with internal & external stakeholders to coordinate the design and contribute to the execution of visual installations, new store development and existing store renovations, as well as select wholesale customer merchandising and shop-in-shop projects. Internal stakeholders include Brand Directors, Retail Merchandising Director and team, Marketing Director and team, Store Operations Director and team. External stakeholders include architects, landlord representatives, contractors, fabricators.

• Ability to understand the constraints of an existing space, the scope of changes and intent required to successfully implement solutions that meet the needs of our customers and stakeholders
• Managing external consultants' production of comprehensive design documentation and permitting
• Responsible for project coordination including design, construction, millwork shop drawing/finish sample review, budget and schedule awareness for multiple projects simultaneously.
• The ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills to ensure on time delivery and adherence to budgets
• Vendor and Project Support: Assist in managing vendor partnerships to ensure the timely execution of visual merchandising projects
• Supporting seasonal window installations (props, printed materials)
• Coordinating shipping, logistics, and deliveries for stores
• Providing clear and concise communication with cross-functional teams and senior leadership
• Coordinating with estimating and construction teams on budget considerations and value engineering efforts
• Reviewing construction documents, shop drawings and landlord documentation
• Demonstrated ability to communicate design vision in visual, written, and verbal formats
• The ability to work effectively in a fast paced, ambiguous environment
• Solutions focused, proactive and flexible attitude; willingness to take an “all hands-on deck” approach

MINIMUM QUALIFICATIONS

• Bachelor's degree in design or related areas and/or seven+ years of Store Design/Visual Merchandising management experience preferred.
• Adaptability/Agility: Navigate uncertainty and ambiguity, swiftly adjusting priorities in a fast-paced environment.
• Entrepreneurship: Take the initiative to ensure business success, striving toward ambitious goals with innovation and a sense of ownership.
• Leadership: Inspire and motivate others, effectively developing and directing teams.
• Strong written and oral communication skills
• A positive attitude towards collaboration, and initiative with a “can do attitude” to ensure company financial and other goals are met.
• Organizational and time management skills are a must.
• Consumer apparel experience preferred.

PHYSCIAL DEMANDS

• Ability to sit for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting

BENEFITS:

• 401(k)
• Dental insurance
• Generous Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

COMMENTS:

Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.