Job Details

Job Description

Position Summary:

Care Hawaii is a behavioral health care organization seeking a compassionate and dependable Counselor to support the daily functions of CAREs provision of services. The Counselor is a member of a multidisciplinary team, responsible for organizing, coordinating, and monitoring all contract operations under the direction of the Director. The primary duty of the Counselor is to develop, initiate, and implement treatment plans for consumers.

Position Qualifications:

Minimum Education: Counselors are State Certified Substance Abuse Counselors (CSAC) or hold an advanced degree in behavioral health services from a nationally accredited college or university with a minimum of twelve (12) semester credit hours in the following fields:

• Counseling
• Criminal Justice
• Human Services
• Psychology
• Social Work
• Social Welfare
• Sociology
• Other closely related fields, OR a current Substance Abuse Counselor Certification.

Preferred Experience: Candidate with current CSAC, familiar with statewide WITS system. The equivalent of two (2) years full-time work experience providing direct behavioral health services to serious & persistently mentally ill (SPMI) consumers & demonstrated working knowledge of cultural norms, values, and issues related to cultural diversity in Hawaii. Required References: Three verified professional references attesting to the individual's skills, ability & competency to meet the position duties & responsibilities.

Minimum Experience: Counselor will be trained in the provision of treatment to individuals with substance abuse and co-occurring mental disorders. Also, Counselor is required to have 1 ½ years of specialized experience working with individuals with mental illness. This specialized experience should include progressively responsible professional work experience that involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environment, identification and evaluation of the client's problems and needs, the development of a service or treatment plan, the initiation and implementation of the treatment plan, monitoring of services and evaluation/assessment of the client's progress.

Required Certification/Registration:

• CPR and First Aid
• TB (2 step upon hire and then annually thereafter)
• Background Check
• CPI

Job Competencies

Required Skills: Mature, reliable, and responsible. Must have clear, concise, and empathetic communication skills. Must be culturally sensitive and aware. Must know the basics of ethics, HIPAA standards, and problem solving. Must display sound judgment, a good work ethic, and personal integrity.

Technical Skills: Basic use of a computer and/or tablet, Microsoft Word Suite, fax machine, telephone, and text and chat features on the telephone or computer.

Working Environment: Indoor/outdoor, open windows or air-conditioned environment; may require some travel, over-time, weekend, and holiday work, working with other Federal and/or State accounting bodies, noise level in the environment may be moderate to noisy. Exposure to infectious diseases is a relatively common risk.

Special Demands: Ability to respond effectively to the varied needs and demands of multidisciplinary team members. Have access to helpful, adequate, competent, and continuous support and services. Must be able to complete and submit all work within contract specified time requirements.

Consumers Served: CARE Hawaii will provide services to any individual who meets the criteria of the program. The treatment of individuals should reflect an understanding of the developmental needs and range of treatment needs for each client.

Physical Demands:

• Sit/stand for long periods of time, use of proper ergonomics, the ability to focus on a computer and/or tablet for long periods of time.
• Ability to assist with the high volume of calls; ability to communicate effectively both verbally and in writing is essential.
• Ability to follow instructions and motivation to refer to various rehabilitative groups. Frequent reading of printed materials is essential.
• Listening skills necessary to effectively respond to consumers.
• Ability to identify and support daily interactions and to deal with each situation in a stress-free manner.

Duties And Responsibilities:

Essential Functions:

• Screening to determine if the client is appropriate and eligible for admission to a particular program.
• Intake which is the administrative and initial assessment procedures for admission to a program.
• Orientation to describe to the client the general nature and goals of the program, rules and client obligations and rights.
• Assessment to identify and evaluate a client's strengths, weaknesses, problems and needs for the development of a treatment plan.
• Tracking, requesting, and follow through on authorization for services ensuring admission, continued stay, and discharges are received.
• Treatment planning consisting of explaining assessment results to the client, identifying problems, and formulating treatment methods.
• Counseling clients on utilizing special skills.
• Coordinate services for client.
• Recognize the elements of a client crisis and implement an immediate course of action.
• Present relevant alcohol and other drug use/abuse information to the client through formal and/or informal processes.
• Referral to assist clients to utilize community resources that are available.
• Collaborates with other team members in developing, writing, implementing, evaluating, and revising recovery/treatment goals, objectives and plans.
• Provides transportation for clients as assigned/needed.
• Function independently as well as in collaboration with other members of the team as needed.
• Monitor calls/communications and message referrals.
• Prepares charts as needed and assists with audit preparation and maintains charts/binders for CARE along with any other pertinent audits.
• Document client progress to maintain a permanent record of client activity according to established methods and procedures.
• Provide ongoing assessment and response.
• Attends team meetings and training on a regular basis and requires monthly supervision.
• Demonstrates ability to work as a team player by working with other members of the team, assisting other team members as needed.

Willingly Performs Other Duties/responsibilities As Requested

Additional Duties:

• Assist with Quality Improvement development and monitoring.
• Participate in team meetings.
• Prepare written or electronic reports as requested.
• Interfaces with CARE Hawaii, Inc. staff.
• Maintain chart filing, ensuring charts are properly completed thoroughly and monitor charts to ensure charts are always compliant and audit ready.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Company Description:

Founded in 1999, CARE Hawaii, Inc. maintains a network of mental health professionals committed to best practices in service delivery. We offer outpatient mental health services to individuals with mental illness, developmental delays, and substance-related issues.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Health and Human Services