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Senior Program Manager Wealth Management Compliance & Risk

  2025-04-04     Bank of Hawaii     Honolulu,HI  
Description:

Job Description

Under the direction of the Director Wealth Management Risk & Chief Fiduciary Officer, this job is responsible for enhancing and proactively managing Bank of Hawaii's Wealth Management Compliance & Risk Management Program. Is responsible for consulting with business unit managers to ensure compliance management components are established and implemented for appropriate business functions across the company.

Responsibilities

  • Oversees the Bank's Wealth Management Compliance & Risk Management Program and ensures that the company is in compliance with all related laws and regulations. Directs the quality assurance review process that tests business unit compliance programs for adequacy. Directs the Fiduciary and Investment Compliance & Risk Management reviews and associated data reconciliation processes and shares the results of the quality assurance and Fiduciary and Investment Compliance & Risk Management reviews.
  • Designs and performs risk assessments, quality assurance reviews and reporting. Conducts an annual risk assessment to determine the Bank's overall level of risk in all applicable risk categories, the necessary schedule of work for the upcoming year and when appropriate, engages subject matter experts to assist in the quality assurance review process. Coaches and mentors corporate and business units' compliance teams. Ensures appropriate changes are implemented to mitigate various risk types within Wealth Management.
  • Analyzes, summarizes, and communicates current fiduciary and other relevant regulatory and organizational compliance developments to business units, and coordinates efforts to ensure policies, procedures, forms and training meet all new and amended requirements and deadlines. Analyzes and communicates fiduciary and other relevant regulatory requirements for new or revised products, services, and systems. Consults with legal counsel, regulatory agencies, vendors and compliance organizations, as needed. Advises business units of necessary changes to the Wealth Management Compliance & Risk Management Program as a result of changes to the bank's risk profile from internal or external factors. Develops and coordinates procedures that cross interdepartmental functionality to assure an efficient workflow and ensure regulatory compliance. Plans, develops, implements, and maintains fiduciary and other relevant compliance training programs for employees
  • Manages the Bank's efforts on all Wealth Management audits, Wealth Management model validations, and regulatory examinations, including advance preparation, coordination of all information between bank departments and examiners during the audit/exam, follow up on findings, and development of written responses. Implements strategies for satisfactory or above ratings. Ensures that significant issues are escalated appropriately to the Director Wealth Management Risk & Chief Fiduciary Officer.
  • Develops various reports to executive management, governing committees, and the Board of Directors on the status of the Wealth Management Compliance & Risk Management Program.
  • Provides leadership in instilling a high level of awareness of the institution's compliance and risk culture.
  • Performs all other miscellaneous responsibilities and duties as assigned.


Qualifications

  • Bachelor's degree from an accredited educational institution, augmented by either a professional certification, such as Certified Fiduciary and Investment Risk Specialist, Certified Risk Professional, Chartered Financial Analyst, Certified Trust and Financial Advisor, FINRA registrations, completion of the American Bankers or Cannon Trust School courses, or law degree, or equivalent work experience.
  • Minimum 8 to 10 years of extensive work experience in banking, audit or regulatory compliance with at least 7 years managing programs/projects, with the proven ability to quickly put structure and guidance in place to deliver results. Experience in banking or financial services industry preferred.
  • Demonstrated proficiency and expertise with personal computers in a
    networked environment and Microsoft applications (Outlook, Word, Excel, and
    PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
  • Strong analytical skills and demonstrated ability to operate at a strategic level.
  • Inquisitive, critical thinker with business risk awareness, attention to detail, sound judgment and decision-making ability.
  • Ability to communicate well across all levels of the organization, with excellent written and verbal communication skills
  • Highly-motivated, analytical, innovative, adaptive, and a self-starter.
  • Highly organized and capable of dealing with multiple, complex projects simultaneously that may require restructuring due to shifting demands, unforeseen events and changing priorities.
  • Excellent teamwork, interpersonal, and conflict resolution skills.
  • Ability to work with limited direction from management.
  • Able to work flexible hours including holidays, weekends and evenings as needed or assigned.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit


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