Job Details
AAC - Cargo Ops Assistant KOA
2024-12-31 Saltchuk Kailua,HIDescription
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POSITION SUMMARY: The Cargo Operations Assistant provides general administrative and customer service support to Cargo Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned): Key Responsibilities:
* Answering phones and assisting international operations by calling customers to advise that shipments or documents are ready.
* Reconciling of interline bills.
* Reconciling of Cargo handling contracts billing.
* Reconciling daily cash summary for agents to be scanned and sent to Finance
* Works closely with Sales department to research and close out claims.
* Assisting with missing freight
* Inputting information into airwaybill adjustment portal as needed
* Filing of dangerous goods and live animal paperwork
* Typing forms, reports, correspondence, and notes.
* Assisting Finance to help track down paperwork for billing purposes
* Performing routine clerical duties such as sorting, filing, relying messages.
* Assists Cargo Admin Assistant as needed.
* Other miscellaneous support duties as assigned.
MINIMUM QUALIFICATIONS:
* High School Diploma or equivalent
* One (1) year customer service experience working in an office setting
* Intermediate proficiency in MS Office (Word, Excel, Outlook)
* Typing 35 words per minute
* Familiarity with standard office equipment
OTHER QUALIFICATIONS:
* Must be able to pass a pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.
* Ability to multitask and take instruction and guidance.
* Highly organized, detail oriented, and exceptional phone etiquette required.
* Previous airline experience preferred.
COMPENSATION:
This position has a starting range of $18.68 to $22.41.
BENEFITS:
* Comprehensive insurance programs including medical, dental, and vision
* Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program
* Competitive 401k match program with zero vesting period
* Annual bonus and salary review programs
* Competitive paid time off, personal days, and federal holidays
* Reimbursement benefits for fitness, transportation, and tuition up to $5,250 annually
* Plus, other employee benefits and appreciation events throughout the year.
Explore transportation and logistics industry job opportunities from Hawaii to Alaska,
and Washington State to throughout the Caribbean. Visit saltchukjobboard.com today!
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