Job Details

The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.

PRIMARY RESPONSIBILITIES:

UNDER THE SUPERVISION OF THE OFFICE MANAGER, THE OFFICE ASSISTANT PERFORMS DUTIES IN THE OFFICE UTILIZING OFFICE EQUIPMENT AND SERVICES WILL CALL CUSTOMERS.

ESSENTIAL DUTIES:

• CHECK EMAIL AND VOICEMAIL
• ENTER ORDERS AND GIVE TO PRODUCTION
• CREATE INVOICES FOR DELIVERIES AND WILL CALL
• ANSWER PHONE CALLS
• MONITOR DELIVERY ROUTE SHEET TO MAKE SURE ALL ORDERS ARE PRODUCED
• SERVICE WILL CALL CUSTOMERS
• ENTER FUTURE ORDERS AND STANDING ORDERS
• ORGANIZE NEXT DAYS DELIVERY ROUTE
• ORGANIZE INVOICES AND COD PAYMENTS AS DELIVERY DRIVERS RETURN
• ORGANIZE SCRATCH PAPER SUPPLY
• PRINT BLANK TEMPLATES TO BE USED FOR PRINTING INVOICES
• COMMUNICATE COMMENTS AND ISSUES FROM CUSTOMERS TO OFFICE MANAGER
• COMMUNICATE OFFICE SUPPLY NEEDS TO OFFICE MANAGER
• COMMUNICATE ALL ISSUES DURING OPERATIONS TO OFFICE MANAGER
• ASSIST WITH TASKS IN OTHER AREAS AS REQUESTED

WORKING CONDITIONS:

INDOORS WITHIN AIR-CONDITIONED SPACE

DAYS/HOURS OF WORK:

OFFICE HOURS ARE 6AM-3PM. SHIFT HOURS WILL VARY TO MEET THE NEEDS OF THE COMPANY.

PHYSICAL AND COMMUNICATION REQUIREMENTS:

• REQUIRES OCCASIONAL LIFTING OF BOXES, EQUIPMENT AND SUPPLIES UP TO FORTY (40) POUNDS WITHIN OFFICE ENVIRONMENT
• SITTING, STANDING AND BENDING WITHIN OFFICE ENVIRONMENT AS REQUIRED BY ASSIGNED TASKS
• REQUIRES VERBAL AND/OR WRITTEN COMMUNICATION WITH ALL TEAM MEMBERS AND CUSTOMERS

QUALIFICATION REQUIREMENTS:

• TEAM-ORIENTED
• EXCELLENT CUSTOMER SERVICE SKILLS
• EXCELLENT TIME MANAGEMENT SKILLS
• EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
• OFFICE SOFTWARE AND APPLICATION PROFICIENCY