Job Details

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

We are looking for Food Retail Host/Hostess Cast Members who want to create magical experiences and ensure the highest standard of Guest Service in our Quick Service Restaurants. Quick Service Restaurant Cast Members work in a fast-paced environment at either indoor counter service or at outdoor vending location taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.

• Responsible for welcoming and interacting with all Guests
• Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest
• Suggests additional items as appropriate
• Receives and processes payment
• Requires constant interaction with Guests including answering questions, providing directions, event information and other services to help create a magical experience
• May assemble orders and present to Guests according to recipe guidelines
• Knowledge and understanding of safety and sanitation guidelines including temperature requirements
• Has good judgment of food quality and production, understands the impact of spoilage
• Responsible for maintaining work area-restocking and cleaning
• Ensures that food presentation is fresh and up to quality standards
• Replenishes food and other serving items as necessary
• Portions back-up items
• May ensure freezers are maintained at the appropriate temperature
• May require equipment operation, including working near equipment that generates heat

• Must be at least 18 years of age
• Must be willing to work outdoors in all types of weather conditions and around nature
• Must meet state requirements to obtain Hawaii Liquor Commission card
• Able to effectively work independently or as part of a team
• Should have cash handling capabilities and be able to count back proper change
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve Guest situations
• Receptive to special requests
• Enthusiastic about interacting and helping Guests
• Able to make independent decisions for our Guests
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
• Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations

• Previous restaurant experience; understanding of full service and quick service environment
• Previous outdoor work experience preferred
• Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands
• Knowledge of Hawaiian/Japanese language preferred