Job Details

Provides excellence in cleaning services to guest/owner units and offices in compliance with all standards of quality and efficiency.

Here's why you'll love it here!

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

• Salary Range: $24.10 - $27.10 per hour

Schedule Details:

Our Resort operates 7 days a week.

Additional Responsibilities Include:

• Cleans rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linen and guest amenities and moving furniture. All work must be completed within an allotted time frame to meet production standards.
• Greets guests and responds to requests immediately with friendly acknowledgment. Be knowledgeable of resort services, activities and local attractions to assist guests inquiries.
• Communicates effectively with dispatch, Team Members and guests.
• Reports deficiencies, damaged or missing items to maintain room in compliance with resort standards.
• Follows key control protocol and reports any suspicious activity to the Security Department.
• Assists co-workers as requested.
• Follows all safety procedures/standards and able to recognize and act in emergency situations.
• Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance. Ensures all assets and supplies for the department are secured in storage areas.
• Assists management in maintaining an accurate inventory of linen and supplies.
• Promptly turns in all lost and found items after being accurately tagged and identified.
• Properly utilizes the facility management systems (Synergy & Perfect Room).

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent experience.
• Able to work flexible schedules including mornings, evenings, weekends and holidays.
• Basic language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
• Able to lift up to 50lbs; push/pull cart over 200lbs.
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Prior housekeeping experience in the hospitality industry.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.