Job Details

Customer Service Representative - Kapolei, HI page is loaded **Customer Service Representative - Kapolei, HI**

**Customer Service Representative - Kapolei, HI**

locationsKapolei, HI time typeFull time posted onPosted 2 Days Ago job requisition idR-211###-#### Serves customers and Sales Managers by providing product and service information; resolving product and service problems.**Job Description:**

* Ensuring customer satisfaction by answering calls and responding to customer inquiries or requests in a timely manner.

* Assisting customers with questions regarding order status, pricing, and shipping issues.

* Accurate data entry of customer orders.

* Working with sales representatives and managers for pricing overrides, special products, and problem resolution with customer accounts.

* Answering telephone and utilizing the switchboard to transfer calls as needed.

* Assist the team as needed and be able to backup other jobs during vacations and illness.

****Job Requirements:****

* High school diploma or equivalent.

* Excellent written and verbal communication skills with professional telephone etiquette

* Resolution driven and customer service oriented

* Ability to multi-task and meet deadlines in a fast paced, high volume environment.

* Detail oriented with strong organization skills.

* Solid computer skills including: MS Office (Excel, Word and Outlook), AS400 experience is helpful

* Perform wide variety of administrative duties as assigned

* Local candidates preferred (no relocation package available)

*Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Johnson Brothers makes employment decisions based solely on the basis of qualifications for the job.*

**Worker Sub-Type:**

Regular**Time Type:**

Full time