US Department of Defense - - Responsibilities: Accepts guest reservations via telephone and in person, adhering to established standards and room rates; Registers and checks out guests, assigns rooms, issues and controls keys, presents guest folios, collects payments, maintains records using the property management system; Calculates and posts charges manually to guests' accounts; Provides guests with information about local activities and attractions, and assists with problem solving while delivering courteous service; Maintains cleanliness and organization of lobby and workstation; coordinates with Housekeeping and Maintenance on work orders and out-of-order rooms