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Job Details

Guest Experience Coordinator

  2026-05-21     Marriott     Honolulu,HI  
Description:

Marriott Hotels - 2255 Kalakaua Avenue - Responsibilities: Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.; Contact appropriate department to resolve guest call, request, or problem and follow up to ensure satisfaction.; Receive, record, and relay messages accurately, completely, and legibly.; Respond to special requests from guests with unique needs; communicate VIP arrivals to designated personnel.; Maintain professional appearance, develop positive working relationships, and support team to achieve goals.


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