Marriott Hotels - 2255 Kalakaua Avenue - Responsibilities: Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.; Contact appropriate department to resolve guest call, request, or problem and follow up to ensure satisfaction.; Receive, record, and relay messages accurately, completely, and legibly.; Respond to special requests from guests with unique needs; communicate VIP arrivals to designated personnel.; Maintain professional appearance, develop positive working relationships, and support team to achieve goals.