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Aviation Front Desk Customer Service Representative - Full Time Job

  2025-11-12     Atlantic Aviation FBO Services     Honolulu,HI  
Description:

Overview

Aviation Front Desk Customer Service Representative - Full Time in Honolulu, HI

Why You'll Love This Aviation Front Desk Customer Service Representative Role: Would you like to work in aviation in a fast-paced environment among professionals? This Front Desk Customer Service Representative position with Atlantic Aviation at HNL in Honolulu, HI may be a great fit for you.

Pay: per hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty

You will be the first point of contact for clientele arriving at the facility. You will interact with many large corporate flight departments and high-profile clients. You will perform tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you are excited about — and apply for the Front Desk Customer Service Representative position today!

Responsibilities

  • Provide customers with professional service and assistance
  • Make hotel and catering reservations for inbound and outbound aircraft
  • Process customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met
  • Occasional travel may be required to support another Atlantic location
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require

Qualifications

  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver's license
  • Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.

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