Job Details

Overview

The Card Administrator is responsible for the comprehensive management and oversight of the company's purchasing card (P-Card) and travel card programs across US and Canadian operations. This role serves as the primary point of contact for all cardholder inquiries, program compliance, and liaisons with card issuing financial institutions. The Card Administrator ensures program integrity through diligent monitoring and enforcement of company policies while providing exceptional customer service to cardholders across both countries.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Essential Functions

• Administers purchasing card (P-Card) and travel card programs for US and Canadian operations, including cancellations, credit limit changes, and cardholder profile modifications.
• Reviews and approves cardholder requests in accordance with company policies and authorization matrices.
• Monitors card transactions across both US and CAD accounts to identify unusual activity, policy violations, and potential fraud.
• Serves as primary liaison between cardholders and card issuing banks (US and Canadian institutions) to resolve account issues, process chargebacks, and address fraud concerns.
• Conducts regular audits of card usage to ensure compliance with company policies.
• Develops and delivers training programs for new and existing cardholders on proper card usage, expense reporting, and policy compliance.
• Prepares management reports on program utilization, spending trends, and compliance metrics for both countries.
• Implements and manages merchant category code (MCC) blocks and spending controls to prevent unauthorized purchases.
• Coordinates annual cardholder recertification processes and ensures timely completion of required training.
• Stays current on regulatory requirements, industry best practices, and card program features in both US and Canadian markets.
• Collaborates with Accounts Payable, Finance, and Procurement teams to optimize program efficiency and ensure proper expense allocation.
• Maintains card program policies and procedures documentation, updating as needed to reflect changes in regulations or company requirements.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration or related field, or equivalent work experience.
• 2-3 years of experience in card administration, accounts payable, or financial operations.
• Knowledge of US and Canadian financial regulations, tax requirements, and corporate card program management.
• Understanding of accounting principles and general ledger coding.
• Proficiency in Excel, Word, Outlook.
• Excellent attention to detail and accuracy in data entry and reconciliation.
• Strong analytical and problem-solving skills.
• Exceptional customer service orientation with ability to communicate effectively across all organizational levels.
• Ability to handle confidential information with discretion.
• Strong organizational skills with ability to manage multiple priorities and meet deadlines.
• Experience working with cross-border financial operations preferred.

Job Category: Accounting

Compensation

The compensation offered to a candidate may be influenced by a variety of factors, including relevant experience, education, work location, market data, internal equity, and internal salary ranges. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on level and type. Pay type: Hourly

Pay Range: Minimum $25.00 / hour Maximum $27.50 / hour

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, disability insurance, paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, download the comprehensive benefits summary.

Equal Opportunity Employer: Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice For Applicants: Ryder will only communicate with an applicant directly from a ryder.com email address and will never conduct interviews online through chat, messaging apps, or online questionnaires. During an interview, Ryder will never ask for payment or banking details outside of the formal submitted application through www.ryder.com/careers. For questions, please contact ...@ryder.com or 800-###-####.

Current Employees: If you are a current employee, log in to Workday to apply using the internal application process.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance
• Industries: Transportation, Logistics, Supply Chain and Storage

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