Job Details

Bishop & Company is recruiting for a hybrid, temporary Help Desk Technician for a local IT organization. As a Help Desk Technician, youll be the first point of contact for users needing technical support. Youll work closely with internal teams to troubleshoot hardware, software, and network issues, ensuring users receive timely and professional assistance. Key Responsibilities Review and assign incoming support tickets to the appropriate IT teams. Respond to help desk calls, gather user information, and resolve issues when possible. Manage user assignments to hardware and IT equipment. Assist users with locating and backing up files, including One. Drive support. Set up and reimage computers for deployment. Support users with Java configuration and cleanup of unnecessary files or applets. Troubleshoot VPN and network connectivity issues, especially for remote users. Use remote access tools to provide direct support to users. What Were Looking For Solid understanding of computer hard...Technician, Night Shift, Help Desk, Technical Support, Night, Help, Retail, Staffing